![]() Slack admins must “opt-in” to use enable Slack Connect. The feature is part of the Slack Connect platform unveiled last June it enables up to 20 companies to communicate in a shared workspace. As always, we are grateful to everyone who spoke up, and we are committed to fixing this issue." "We made a mistake in this initial rollout that is inconsistent with our goals for the product and the typical experience of Slack Connect usage. "We are taking immediate steps to prevent this kind of abuse, beginning with the removal today of the ability to customize a message when a user invites someone to Slack Connect DMs. "After rolling out Slack Connect DMs this morning, we received valuable feedback from our users about how email invitations to use the feature could potentially be used to send abusive or harassing messages," Jonathan Prince, Slack’s vice president of communications and policy, said in a Twitter post on Wednesday. ![]() ![]() Since the invite emails are sent from a single account - blocking them means all Connect DM invites are then marked as spam.įollowing the backlash, Slack said it would no longer allow messages to be added to Connect DM invites, thus preventing abusive ones from being included in the invite email. However, Twitter users quickly pointed out how the feature could be abused, with the ability to send harassing messages. Prior to Slack’s changes, the sender could also include a text message to the recipient within the invite. The invite is sent to the recipient’s email address with a button to “accept” the invitation. It enables Slack users to send an invite to someone outside of their Slack “workspace,” which, when accepted by the other party, allows direct messages to be exchanged in the chat app. The Slack Connect DM feature, unveiled in October, became generally available to all users of the platform on Wednesday. Slack moved quickly this week to make changes to its public direct messaging feature after a backlash highlighted the potential for harassment from people sending abusive messages. ![]()
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